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ramon · Beginner Joined: 06 Oct 2003 Posts: 2

I'm getting this error message:
"DB_ERROR: Sorry, a database error occured. We cannot continue. Please contact the administrator and let them know what you were doing when the problem occured"

when selecting "Slide Show" and this one
"Notice: Undefined index: graph_id_custom in /usr/local/var/www/netmrg/webfiles/view.php on line 25
DB_ERROR: Sorry, a database error occured. We cannot continue. Please contact the administrator and let them know what you were doing when the problem occured"

when adding an item to the Linux template.

Can somebody provide some help?

Thanks in advance.

silfreed · Posted: Mon Oct 06, 2003 10:48 pm Post subject:

We'll certainly try to help; lets start out with some questions so we have a baseline understanding of your setup:

What version are you using (pre1,pre2, or cvs snapshot)?
Did you perform any upgrades?
Can you set dbdebug equal to 'true' in config.php (usually found in /usr/local/var/www/netmrg/include/config.php for default installs) and repeat your cases where you got the db error?
On the slide show error, does the error occur on the first page, or is it some subsequent page?
I'm sorry, but I don't understand what the 'Linux Template' is; could you let us know what page you're on and what you click on to get the error?

ramon · Beginner Joined: 06 Oct 2003 Posts: 2

1. It's pre2
2. Clean install (no upgrade)
3. I'll set dbdebug to true and try again.
4. Fist page of slide show.
5. The template Linux Box device in the Template Group.

Thanks.

balleman · Site Admin Joined: 20 Jan 2003 Posts: 282

Do you have any devices, besides the "Template Linux Box"? I got DB errors when trying to run Slide Show with no active devices (bug#72).

What item were you trying to add to the Template Linux Box when you got the second error?

Thanks for helping us debug.